Your privacy is of paramount importance to us at Active Living HQ.
This privacy policy outlines our practices regarding privacy for Active Living HQ. It informs you about:
- The types of information collected from you through our website, its usage, and potential sharing.
- Your available choices regarding your data's usage.
- The measures we've implemented to protect your information from misuse.
- How you can rectify any inaccuracies in your information.
Information Collection, Use, and Sharing
We access and collect information that you willingly provide us via email, transactions, or other direct interactions with you.
Providing us with personal information for completing transactions, verifying your credit card, placing orders, organizing deliveries, or returning purchases implies your consent to our collecting and using it solely for those purposes.
We assure you that your information will not be shared with any third parties outside our organization, except when necessary to fulfill your requests, like shipping an order. Generally, our third-party providers will only use your information to the extent necessary to offer their services to us. However, certain providers, like payment gateways and payment transaction processors, have their privacy policies regarding the information we must provide for your transaction-related purchases. We advise you to read their privacy policies to understand how your personal information will be handled. Once you navigate away from our website or to a third-party site or application, this Privacy Policy or our website’s Terms of Service no longer governs you.
Should we require your personal information for secondary purposes, such as marketing, we will either directly request your expressed consent or offer you an opportunity to decline.
We will only disclose your personal information if legally required to do so.
Your Access to and Control Over Information
At any time, you can withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information by reaching out to us at support@activelivinghq.com or (737) 232-5858.
You have the right to inquire about your personal information, including:
- Viewing the data we have about you, if any.
- Modifying or correcting any data we have about you.
- Requesting the deletion of your data.
- Expressing any concerns about our use of your data.
Security and Payments
Our store is hosted on Shopify Inc., providing the e-commerce platform that enables us to offer our products and services. Shopify stores your data in secure servers behind a firewall, ensuring your information's safety both online and offline.
We adhere to industry best practices and take reasonable precautions to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed inappropriately. Credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption, aligning with PCI-DSS requirements and additional industry standards.
For direct payment gateways, Shopify encrypts and stores your credit card data according to the Payment Card Industry Data Security Standard (PCI-DSS), ensuring the secure handling of credit card information by our store and service providers. After completing a purchase, your transaction information is deleted.
Updates
We may update this privacy policy periodically, so we encourage you to review it frequently. Changes become effective immediately upon posting on the website. Significant updates will be notified here, informing you about the collected information, its usage, and circumstances of use and/or disclosure.
Mergers and Acquisitions
If Active Living HQ is acquired or merged with another company, we will transfer your information to the new owners to continue selling products to you.
Questions and Contact Information
If you wish to access, correct, amend, or delete any personal information we have about you, have a complaint, or seek more information, please contact us at support@activelivinghq.com or (737) 232-5858.